Privacy Policy

TeamARETE ("we," "us," or "our") operates the TeamARETE Planner software and website (collectively, the "Service"). We are committed to protecting the privacy of our visitors and registered users ("Users," "you," or "your").

This Privacy Policy explains what information we collect, how we use it, under what circumstances we share it, and the choices you have regarding your information. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in several ways, including when you provide it directly to us, when we passively collect it from your browser or device, and from third parties.

A. Information You Provide Directly

• Account Registration: When you register for an account, we collect personal information such as your name, email address, and password.
• Payment Information: If you subscribe to a paid version of the Service, our third-party payment processors collect your payment information (such as credit card number and billing address). We do not store full credit card numbers on our servers.
• User Content: We collect the data, text, files, and schedules you upload or generate while using the TeamARETE Planner.
• Communications: If you contact us via email at info@teamarete.net, we collect your email address and the contents of your message.

B. Information Collected Automatically

When you access the Service, we may automatically record certain information, including:

• Log Data: Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and the time spent on those pages.
• Device Information: Information about the computer or mobile device you use to access the Service.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Service and hold certain information to improve your user experience (e.g., keeping you logged in).

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide the Service: To operate, maintain, and provide the features and functionality of the TeamARETE Planner.
• To Communicate: To send you administrative messages, such as order confirmations, subscription renewal notices, technical notices, updates, and security alerts.
• To Support You: To respond to your comments, questions, and customer service requests.
• To Improve Our Service: To analyze usage trends and preferences in order to improve the accuracy, functionality, and security of the Service.
• To Enforce Agreements: To enforce our Terms & Conditions and comply with applicable laws.

3. Sharing and Disclosure of Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., hosting services, payment processors, email delivery services). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (i) comply with a legal obligation or a court order, particularly within the jurisdiction of the State of Texas; (ii) protect and defend the rights or property of TeamARETE; (iii) prevent or investigate possible wrongdoing in connection with the Service; or (iv) protect the personal safety of Users or the public.
• Business Transfers: If TeamARETE is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

4. Data Security

The security of your data is important to us. We use commercially reasonable methods to protect your Personal Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Children's Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

6. Your Rights and Choices

• Account Information: You may update or correct your account information at any time by logging into your account settings.
• Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those emails. Please note that you cannot opt out of administrative emails (e.g., account verification, billing confirmations).

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@teamarete.net